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Cruise Ship Industry News - Summary for WEEK 15, 2019


Worldwide Cruise Industry News Round-Up


.......... WEEK 15, 2019 ..........


The leadership representing the four major cruise corporations sat down at an event in Miami Beach on Tuesday to discuss the present and future of the expanding cruise business
What They Said: “What people misunderstand about the cruise industry is that we are tiny, we are little,” said Arnold Donald, president and CEO of Carnival Corporation. “We are a very small industry and there are cities that have more tourists than the cruise industry does.”

What is his 10-year outlook? “The industry will still have low penetration. There will be bigger ships and smaller ships. The reality is the industry is very diversified and people want different things.” Of note, there are over 120 new ships on order, according to the cruise ship orderbook.

“Yes, today is a very good time period in our history, but it’s because we are constantly looking forward,” said Richard Fain, chairman and CEO, Royal Caribbean Cruises. Fain said the industry has remained highly diverse and differentiated and the new players are helping, bringing in new ideas and credibility to the industry. Fain added that the overall trend was to appeal to more diverse generations. “There is nothing on the horizon I see by the numbers my three brands are posting that any kind of slow down is on the horizon,” said Frank Del Rio, president and CEO of Norwegian Cruise Line Holdings. “To have a vibrant industry you need new entrants. It keeps us on our toes and competition is a wonderful thing for everyone,” added Del Rio. Del Rio said there were many positives about the cruise industry, highlighted by local economic impact.“The shopkeepers love us,” he noted.

Popularity wise, Del Rio said the Eastern Mediterranean is coming back in a big way. “I’m rooting for Turkey,” said Del Rio. “The Eastern Med is a very big area and when the Eastern Med is quiet the Greek Isles, Black Sea and Holy Land are very popular. A lot of profitable capacity can (go there) … we are cautiously optimistic.” “Let’s not forget the itineraries are the main drivers for the choice of the passenger to choose one ship or another. Itineraries also determine the size of the ship,” said Pierfrancesco Vago, executive chairman, MSC Cruises, which is expected to make a major announcement with PortMiami later today. “Whenever we have bigger ships in operation, the ship almost becomes a destination in itself with the bells and ‘wow’ effects,” he continued. “Obviously we need to create a seamless flow of the passenger embarking and disembarking.” Vago underscored cruising was a global business. “We are always trying to offer new destinations around the world. the business still has a lot of opportunities.”

Source: Cruise Industry News


TripAdvisor launches new portal for cruise reviews, research and deals
TripAdvisor announced the launch today (Apr.9) of a new portal for cruisers, taking cruise reviews and research mainstream for the travel site. Users will be able to read and write reviews, dig into ship itineraries and amenities, compare prices and shop for cruises. 

Source: USA Today


The Ministry of Tourism (MoT) has announced that Port Sultan Qaboos (PSQ) received 72 cruise ships in the first quarter of this year
These ships carried 165,000 tourists from different countries. The cruise tourism season begins in October and ends in April. The Ministry of Tourism plays a major role in the development of this sector to promote the sultanate as a destination for cruise ships, in coordination with the government agencies and private sector companies. It also coordinates with the cruise ship operators by providing facilities, permits and holding promotional campaigns. The Ministry of Transport and Communications last week granted the right to manage and operate the Khasab and Shinas ports to Marafi Company of the Oman Global Logistics Group (Asyad).This is in line with the government’s strategy to develop Omani ports distributed along the coasts of the sultanate. The Ministry of Transport and Communications seeks to promote and develop the logistics sector in a sustainable and integrated manner and implement plans to improve and enhance the administrative, regulatory and operational efficiency of the ports in the country.There is a plan to work on the development of some ports like Sohar, Sur, Duqm and Suwaiq to be used for receiving cruise ships in future.

Source: Muscat Daily


Brexit Deal or No Deal: It’s the burning question on every traveller’s mind, especially for those with cruises booked in the coming months
The EU and UK have agreed a further delay to Brexit until 31 October. At the time of publication, cruise operations are continuing as normal. Passengers who embark on a cruise at a UK port are protected by the EU regulation on maritime passengers’ rights, which will be brought into UK law. In addition, the majority of the rules under which cruises operate are not based on EU roles, but are international.If the UK government agrees a Brexit deal, the UK will enter a transition period and people would continue to travel as they do now. The government recommends that passengers take out appropriate travel insurance, check and understand the terms and conditions of their booking, and speak to their cruise line and insurance provider if they have any questions. They also recommend that before you leave for your cruise, you check online for the latest travel information and information from your cruise operator.If a deal is agreed, the UK will be in a transition period and flights will operate as normal until December 2020. Thanks to the EU’s passenger rights legislation, if travellers suffer avoidable cancellations or delays to their journey, they can be compensated. Even in a no-deal scenario, the European Commission has said that UK airlines will still fly between the UK and the EU under a reciprocal arrangement.

Source: BBC News


Viking and China Merchants Group Join Forces
Viking and China Merchants Shekou, representing China Merchants Group, have signed a memorandum of understanding to form a joint venture focused on building a cruise line with worldwide cruise offerings for the Chinese cruise market. It will be a wide-ranging partnership including product development and marketing. Further, China Merchants Group's shipbuilding subsidiaries will partner with the joint venture to design and build new ocean cruise ships dedicated to the Chinese market.

Source: The Maritime Executive


28.5 Million People Took a Cruise in 2018
The Cruise Lines International Association (CLIA) has released the latest global cruise passenger statistics indicating that cruising continues at a paced growth around the world with an almost seven percent increase from 2017 to 2018, totaling 28.5 million passengers. CLIA notes that the average age for a cruise passenger is 47 years. Research also shows North American travelers continue to embrace cruising with an annual passenger increase of nine percent (14.2 million passengers) in 2018. While the cruise sector represents two percent of the overall global travel industry, this segment is on pace with international tourism worldwide. According to the latest UNWTO World Tourism Barometer, international tourist arrivals grew six percent in 2018, totaling 1.4 billion while cruise travel grew at almost seven percent during the same time.

Source: The Maritime Executive


Greece and Turkey could be facing serious issues if new cruise destinations are not developed or if saturation issues are not dealt with at existing ones.
The absence of major international players from cruise routes to and from Turkey adds to these problems. As a result the Greek cruise sector experienced overall stagnation in 2018, but as the 2019 season gets under way, planned cruise ship arrivals show that things are on the up.

East Med missing out According to the Bank of Greece, revenue from cruise tourism experienced a declined last year at just over €470m, failing to top 2017’s figure of €425m. However, Greece’s Union of Cruise Ship Owners & Associated Members (EEKFN) has revised its growth forecasts for 2019 from the original 2% and 3%, to between 6% and 8%.

Taking a proactive approach EEKFN president Theodore Kontes of Majestic International Cruises, said: ‘Turkish officials followed a ‘proactive’ policy to lure back tour operators, such as seasonal rebates on port fees, passenger disembarkation and the volume of dockings. Istanbul is also returning to the forefront as a homeport, using low fees for docking and services as well as its air hub dominance.

Failures and consequences Greece has also failed to develop new destinations, which has impacted entire itineraries within the country. However, the efforts of the Piraeus Port Authority (PPA) to secure an increase in confirmed arrivals of cruise ships in 2019 are beginning to reap the benefits, with 605 slated for 2019 up 16%, with the majority, some 372 set to use Piraeus for homeporting. Further, Chinese multinational Cosco, manager of the PPA, is working to strengthen cooperation with several islands and mainland ports in order to create a cruise network in the tourism-laden Eastern Mediterranean country. Celestyal Cruises CEO Chris Theophilides has already revealed the company’s efforts to extend the cruise season in Greece with new itineraries from 2020 and beyond, with the aim of year-round cruising. An increasing number of cruise passenger arrivals in Greece are from the US, according to Athens International Airport data, which reveals American arrivals have increased over 113% during the last five years, many traveling to the country for its varied cruise options. Disney Cruise Line is resuming operations in the country next year after a five-year absence. 

Santorini is of concern for the cruise community Hundreds of thousands of visitors and tourists arrive by cruise ships each year. At present, cruise visitors disembark offshore in the bay of Fira and are transported by small local boats to the points that lead to the city and the various places of interest.

An attractive proposition Construction of a second cable car facility taking passengers directly to the city would help ease pressures. Security measures would also need to be closely addressed.

Driving growth in Greece top of business agenda Showing strength in future of Greece’s tourism industry, the biennial Posidonia Sea Tourism Forum will be taking place in May against a backdrop of impending Greek port privatizations and a return to stability of regional geopolitical hotspots. This year’s event, to be held from May 28-29 at the Domotel Kastri Conference Center in Athens’ northern suburbs, will host over 30 senior cruise executives responsible for ports and destinations including MSC Cruises, Royal Caribbean, Holland America Group, Disney, Silversea Cruises, Fred. Olsen Cruise Lines and Celestyal Cruises.

Source: Seatrade Cruise News


As the river cruise industry continues to expand and evolve, the focus is on introducing innovations without building ever-bigger ships, as many mainstream ocean cruise lines have done
Since European river ships are limited in size by bridges and locks, most are roughly the same size. However, Crystal River Cruises and AmaWaterways both have ships that are about twice as wide as the traditional river ship. The river cruise executives spoke during the River Cruising Roundtable Tuesday at Seatrade Cruise Global in Miami Beach. At Tauck, a tour operator that offers a number of river cruises, the emphasis is on the destination experience, said Katharine Bonner, senior vice president - river and small-ship cruising. “We got into river and small-ship cruising in the '90s, and we keep the destination experience at the forefront,” she said. “In the premium and luxury space, small is the new big. We want access to those types of unique destinations and experiences that taking more passengers isn’t going to give us.” “With our ships, people can drive to the port, they’re never out of sight of land, they don’t have to fly to a foreign country, and they can pay for it in U.S. dollars,” he said. “A big one, especially on the Mississippi and Oho rivers, if they ever become ill or injured, we have easy access to U.S. doctors and U.S. hospitals; we can pull over anywhere along the river and they find that very, very comforting.” The executives agreed that they are not primarily competing against ocean cruise lines, but land vacations. Robertson also noted that today’s river ships are much more environmentally friendly than they were in the past. “Ships today have about 5 percent the impact that the ones we were building 10 years ago. If we look at what we were building 25 years ago, the impact is probably 1 percent.”

Source: Seatrade Cruise News


Wight Shipyard Co delivered its first multi-million pound export order for a 250-passenger river catamaran to operate for Central Danube Region Marketing & Development GmbH’s Twin City Liner (TCL) – a tourist service running on the River Danube between Vienna and Bratislava, joining two European capital cities 
The passenger river catamaran was handed over to its new owners in an event hosted by Peter Morton, CEO of Wight Shipyard. In attendance were His Excellency Michael Zimmermann Ambassador of the Republic of Austria to the United Kingdom of Great Britain and Northern Ireland and Dr. Gerd Krämer from TCL. Isle of Wight representatives included the Lord Lieutenant Major General Sir Martin White KVO CB and Dave Stewart Leader of the Council. The 39 meter vessel is excellent news for the Isle of Wight shipyard and follows an exceedingly productive 2018. With other successful deliveries to Red Funnel for a second 41 meter high speed passenger ferry, followed swiftly after with Scotland’s Jacobite Cruises 21 meter day cruise catamaran for Loch Ness.

Source: Maritime Executive


Adventure Golf Services has been named to distribute and install the Bergo marine flooring system for decks, balconies and other exterior flooring needs for cruise ships
Adventure Golf will also sell and install the Bergo Sport Floor system on ships. AGS is a 30+ year industry leader in design and construction cruise ship specialists of adventure-style, custom modular and portable miniature golf courses and putting greens. 

Source: Seatrade Cruise News





.......... WEEK 14, 2019 ..........


April Cruise Orderbook at 122 New Ships Through 2027
The Coral Adventurer has been delivered to Coral Expeditions as the global cruise ship orderbook opens at 122 new ships set for debut between now and 2027. The most recent news is the new SeaDream Innovation, set for a 2021 debut with capacity for 220 guests.While key industry executives descended upon the 34th annual Marine Hotel Association (MHA) trade show and conference, among the topics was the expanding cruise industry. The overall cruise industry is set to grow from about 380 ships and an annual passenger capacity of approximately 27.8 million passengers this year to more than 500 ships and 40 million passengers by 2027, according to the 2019 Cruise Industry News Annual Report. MSC has the biggest plans of all, with 13 more ships on order between today and 2027, adding an estimated 49,384 berths to the cruise business. A record 39 different cruise lines have ships on order, with the average passenger capacity coming in at 2,227 guests, and an average cost of $584 million and $262,403 per berth. Download the current cruise ship orderbook as a PDF by clicking here.

Source: Seatrade Cruise News


Survitec launches centralised cruise support hub
As a part of a multimillion-dollar investment, Survitec restructured its cruise business to provide a centralised, dedicated customer service, procurement, training and support hub. The company focuses on new build design and product development through life asset management programs, drydock solutions and project management, in addition to bespoke training programmes.
Improved operational efficiency
‘The immediate goal is to improve operational efficiencies for the cruise ship owner,' said Mark Baines, Survitec VP Americas, who leads Survitec Global Cruise. Survitec will officially launch Survitec Global Cruise during Seatrade Cruise Global.

Source: Seatrade Cruise News

Cruise strength buoys Copenhagen Malmö Port
Copenhagen Malmö Port (CMP) chalked up a strong year in 2018 as the cruise segment once again broke records. Profit rose to 46.7m Swedish kronor, up from SEK26.3m in 2017. Turnover increased approximately 8%, to SEK908m from 839m.

Visby cruise quay debut
'The single greatest factor behind the upturn in both turnover and profit is linked to our cruise ship business,' ' CMP CEO Barbara Scheel Agersnap said. In April 2018, CMP inaugurated the new cruise ship quay in Visby. This, in combination with larger vessels and more calls at both Copenhagen and Malmö, led to 953,000 passengers during the season. Although we can see a decrease in certain volumes, for example in the oil sector, overall all business areas have made progress with increased operating margins,' Scheel Agersnap said. 'We deem this to be the result of the hard work put into ensuring that we focus on the right things: working more efficiently and taking advantage of any business opportunities that arise.' Accordingly, CMP has consolidated its position as the leading cruise destination in northern Europe. Ro-ro volumes also increased, to 298,000 handled units.

Source: Seatrade Cruise News


O3b launches more satellites, enhancing cruise connectivity
Four O3b medium Earth orbit (MEO) satellites were successfully launched by Arianespace at the Guiana Space Center in Kourou, French Guiana, on Thursday, SES Networks reported. This means enhanced global coverage to improve Wi-Fi service for customers including four leading cruise lines.

Next-generation MEO system
The Soyuz launch marks a significant milestone in SES’s O3b MEO journey, bringing the number of O3b satellites to 20, and making the transition into its next-generation MEO system. The seamless scalability of the constellation means that the additional satellites will enhance coverage across the globe and enable SES Networks to provide greater service availability and reliability to cater to increasing demand, including in maritime markets.

As the only operationally and commercially proven non-geostationary satellite orbit broadband constellation, the O3b MEO system has been successful since its first launch in 2013. It is the only satellite-based system currently delivering fiber-like high-performance data connectivity services, MEF carrier ethernet certified services and certified cloud connectivity services.

The high-throughput O3b constellation has been key in helping SES achieve its vision of changing lives by connecting people. This impact can be felt by customers operating in nearly 50 countries today across a range of markets as well as providing exceptional connectivity for cruisers.

Connecting the underserved
'We have connected underserved communities with high-performance Internet,' SES Networks CEO John-Paul Hemingway said. 'We have restored connectivity across disaster zones. We have changed the notion that you can’t be as connected at sea as on land. And we have made the cloud available to businesses where it was never possible before.

Located almost 8,000 kilometers from the Earth’s surface, the O3b constellation delivers fiber-equivalent performance and has massive geographic reach, enabling the delivery of high-performance data networks and solutions, including cloud services and applications, across the globe.

Source: Seatrade Cruise News

Major infrastructure expansion planned for Le Havre
Port of Le Havre in Normandy is planning major development improvement to its infrastructure this year. Extension of Terminal 12 (quai P. Callet) will increase from 600sq mtr to 2,400 sq mtr. Metal detecting archways for onshore control of hand luggage will be added to the terminal (6 lines) as well as quai R. Meunier Terminal (4 lines). A new pedestrian walkway (Voie Verte) will run to the town centre. The port waterfront is undergoing a total renovation, linking the beach promenade to the port area. Water facilities and shore-power will be set-up on the river cruise quai de Marseille.

Rise in cruise and river passenger traffic
Le Havre is expecting 135 calls from ocean cruise ships this year carrying 350,000+ passengers, and 128 calls from river cruise ships carrying 16 000+ passengers. Thirty-one turnarounds (mostly partial), including a Queen Mary 2 trans-Atlantic crossing, are planned in 2019. The document Embarquez au Havre covers all the cruise calls to the port, and a one person point of contact for river cruise ships has been assigned. A new river cruise destination manual is also available. The creation of Le Havre Seine Métropole expands the local territorial reach to Etretat, creating a new range of excursions. New itineraries include a tree-climbing course in Le Havre, Etretat Gardens overlooking the Channel Sea, Fécamp Fisheries Museum, amongst others.

Summer event program
Following Le Havre’s 500the anniversary, the municipality will again be hosting its summer event program, Un Eté au Havre. The Raoul Dufy in Le Havre exhibition will run May 18 – November 3. Le Havre will host seven games at the FIFA Women’s World Cup, June 8 – 28.

Source: Seatrade Cruise News


.......... WEEK 13, 2019 ..........


ABB wins contract to power the first Chinese-built cruise vessel
ABB has been awarded a contract to supply an integrated package, including two Azipod® steerable propulsion systems, for the construction of China’s first ever home-grown cruise ship. ABB’s deep domain knowledge in cruise technology coupled with its local expertise makes it the perfect partner to support this significant milestone in the evolution of China’s shipbuilding industry. The 323-meter vessel, due for delivery in 2023, can accommodate 5,000 passengers and is designed to suit the tastes of Chinese cruise travelers whose numbers are expected to rise to 8-10 million annually by 2025, according to industry body Cruise Lines International Association (CLIA). With this project, China is making great strides in cruise shipbuilding. We believe the key to success is in working closely with experienced stakeholders, and our selection of ABB is based on their unparalleled know-how of the cruise market, as well as capabilities and understanding of running projects locally in China. I’m looking forward to seeing the close cooperation between ABB and the shipyard to provide high level solutions and services for the first cruise vessel built in China,” said Mr. Gang Chen, General Manager of Shanghai Waogaoqiao Shipbuilding Co., Ltd. ABB will supply an integrated package to the vessel including two Azipod® units which are proven to cut fuel consumption by up to 15 percent, reduce noise and vibration and offer 360-degree maneuverability. The drive motor of the Azipod® is located in a submerged pod below the hull of the ship and has been an industry benchmark in environment-friendly cruise technology since its launch in 1990. We are truly honored to be part of this breakthrough project for China’s first home-built cruise vessel,” said Peter Terwiesch, President of the Industrial Automation division, ABB. “ABB has a long-standing history in delivering electric, digital and connected solutions to the cruise market globally, and with our strong local experience and proven solutions, we are committed to support China’s current and future cruise demands.

The package also includes a complete electric power plant concept with electricity generators, main switchboards, distribution transformers and a propulsion control system for moving the Azipod® units from the bridge. The Azipod® units can be fully integrated with the electric power plant and propulsion control system for optimal energy efficiency. The digital system includes remote diagnostics capabilities, which enable connectivity to ABB Ability TM Collaborative Operation Centers. Overall, ABB’s technology will boost the performance of the ship while increasing passenger comfort, fuel efficiency and lowering emissions. The vessel will support a flourishing Chinese cruise market, which is expected to rival that of the United States over the next decade or two, according to the China Cruise and Yacht Industry Association. With the potential of China’s vast consumer market, as well as rapid developments in domestic shipbuilding, the country is expected to generate a significant demand for cruise travel in the next decade and is widely anticipated to become one of the world’s leading cruise nations. As the maritime industry moves towards new energy sources and autonomous operations, ABB’s electric, digital and connected technologies are redefining the future, bringing new levels of reliability, efficiency and sustainability to shipping in China, and across the globe. The new vessel will be part of a fleet of Chinese-built cruise ships operated by CSSC Carnival Cruise Shipping Limited, a joint venture between Carnival Corporation Plc and China State Shipbuilding Corporation (CSSC). Shanghai Waigaoqiao is a wholly-owned subsidiary of CSSC. ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally.

Source: ABB News


Marine Hotel Association To Cover Entire Cruise Industry at Annual Conference and Trade

The Marine Hotel Association (MHA) is not only focusing on the big and well-known cruise lines at its 34th annual conference and trade show in Naples, Florida, March 31 to April 2, 2019, but also reaching out to exclusive luxury brands and expedition cruise lines, as well as river cruises and ferry operators. Huge Market Potential: The overall cruise industry is set to grow from about 380 ships and an annual passenger capacity of approximately 27.8 million passengers this year to more than 500 ships and 40 million passengers by 2027, according to the 2019 Cruise Industry News Annual Report. Market Segments: To make it easier to tackle, the market can be segmented, allowing vendors to target not only the mass market, but also the luxury and expedition brands globally. Small-Ship Speaker: Attending the 2019 conference and trade show will be representatives from the luxury and expedition brands, including Windstar, whose president, John Delaney, will be the keynote speaker on Monday, April 1. Culinary Showcase: Some of the top chefs and culinary minds in the cruise industry will kick off the event on March 31 by taking part in the MHA’s inaugural Culinary Showcase. The talented chefs will be on hand at the Naples Grande and will prepare their own custom creations for an audience of suppliers, cruise industry executives and other key players in Naples. The event will utilize the hotel’s Sunset Deck and Vista Ballroom, and will be a full evening of culinary delights running from 7 p.m. to 10 p.m. Lindblad recently rounded out the line up, adding to a strong culinary roster for the event.

Trade Show Event - The MHA's trade show runs on Monday and Tuesday, April 1 and 2, with vendors, cruise lines and other key parties all together on the trade show floor. Conference sessions are run strategically before the trade show doors open to keep the group together. Tuesday Speakers: A new culinary and innovation panel will be the highlight Tuesday morning. Panel participants will share their expertise on culinary developments within the industry as well as comment on innovation, new concepts, partnerships, and issues around sustainability and managing the supply chain. The panel will also feature a short question and answer session with the audience.

Scholarship - Additional show and membership revenue is funneled back into the MHA's trademark scholarship program. Over 8,000 shipboard and shoreside staff have benefited from attending these programs with their tuition covered by MHA Scholarship funds.

Strategic Message -The MHA started the year off with a new strategic message issued by John McGirl, president of the MHA and Chief Operating Officer of The World, Residences at Sea The MHA is a not-for-profit, international association run by and for the cruise industry and dedicated to enhancing the onboard guest experience," McGirl wrote. “This will be achieved by providing active forums for open dialogue between the industry and a broad range of vendor partners and raising the level of cruise industry talent by creating opportunities for professional development and career growth. The conference and trade show remains the only event of its kind dedicated to the marine hotel sector. Our not-for-profit status makes our events accessible and affordable for every level of the marine hotel organization and provides an entry point for new suppliers to gain access to the sector without sacrificing any aspect of the experience,” McGirl said. “In fact, because we are run by a voluntary board of marine hotel executives and supplier companies, we pride ourselves on offering a truly exceptional conference and tradeshow mirroring the standards and quality we aspire to onboard all our respective vessels. The Marine Hotel Association’s conference and trade show takes place at the Naples Grande Beach Resort.

Source: Cruise Industry News


.......... WEEK 12, 2019 ..........

Port Canaveral and Carnival Break Ground on New Cruise Terminal
At a space-themed ceremony today, the Canaveral Port Authority and longtime cruise partner Carnival Cruise Line officially broke ground for construction of Port Canaveral new Cruise Terminal 3 complex. The new terminal, dubbed the Launch Pad, will be the home of Mardi Gras, the cruise line’s newest and most innovative ship, beginning in 2020. Port Authority Commissioners and the Port’s leadership team joined Carnival Cruise Line executives for the ceremonial groundbreaking at the project site as NASA’s “Spaceman” planted a Carnival Cruise Line flag on a simulated lunar landscape. The event theme, “Go for Launch,” was a nod to the Port’s key role with the U.S. space program and the terminal’s futuristic design, which was inspired by nearby Kennedy Space Center. The $163 million terminal project – the largest in the Port’s 65-year history – is scheduled for completion in May 2020 and will be ready for the arrival of Mardi Gras to her year-round Port Canaveral homeport in October 2020. Today’s groundbreaking is a historic milestone for our Port and underscores the long-standing partnership we have with Carnival,” Port CEO Capt. John Murray said. “The trust and confidence we’ve earned with our great cruise partner has been the foundation of success and we are excited for what the future holds. We’re building a great new terminal, for an innovative new ship, and looking forward to welcoming home Mardi Gras.” Added Carnival President Christine Duffy, “We began our operations from Port Canaveral nearly 30 years go – coincidentally with our original ship of the same name. We’ve had a great relationship with Port Canaveral during that time and we’re proud, honored and excited that our newest and most innovative ship, Mardi Gras, will sail from the new Terminal 3. We are pleased to be the port’s number one cruise line and Mardi Gras promises to be a spectacular addition to the Space Coast.
Source: The Maritime Executive

Bigger and Better Than Ever
As the world's largest cruise port operator, Global Ports Holding (GPH) is focused not only on expansion, but also on continuous improvement. "We learn from every new port we have the privilege of operating and we add that knowledge to our standard operating procedures so every port in our network can benefit," says Emre Sayin, CEO of GPH. The latest steps in that journey have seen GPH expanding to operate 18 ports, 16 of which are cruise ports. Among its latest additions, Zadar in Croatia helps consolidate the company's position in the Mediterranean, while Havana and Antigua where the company recently signed a 30-year concession agreement for exclusive port operations are its first ports in the Caribbean. Sayin reveals that the company intends to build a fifth pier at Antigua to accommodate the largest ships in the market - and it's likely to look for further ports in the region. The Caribbean is the oldest and biggest region for cruising, so it attracts new and increasingly large ships," he says. “Those ships need places to go and that demands infrastructure investment, developing the ports as well as the destinations, and expertise in managing operations with a lot of passengers. We have the business model, the knowhow and the investment to bring to the Caribbean governments that want to develop their ports and make them future-ready. As well as optimising all its ports in terms of design, efficient operations and passenger flow, it has identified some unique areas of focus to enhance the guest experience. One key priority is providing the right information and services for the growing number of guests who choose to explore a destination independently rather than joining a shore excursion something that the municipal information points found in many ports can't deliver. We introduced Guest Information Centres (GICs) in all our ports, with staff dedicated to serving cruise guests and providing information about what the destination can provide for them,” explains Sayin. “We also collect feedback at GICs and provide various services that are often sought by guests, from transportation to electric wheelchairs to umbrellas. We work with cruise lines on this, to improve the experience and satisfaction of the ports and destinations." Retail is another area that is being transformed. “Retail in cruise ports is an underinvested, under-researched area," says Saying. The retail experience in the port should complement retail in the destination and

on the ship, not compete with it or replicate what's been done elsewhere as it does in an airport." GPH is designing that retail experience for cruise guests, which will launch in Barcelona before being propagated throughout the network. Cruise guests only have a few hours at a destination, and they should spend that time enjoying the destination instead of carrying packages around and worrying about where to find the best local goods and souvenirs," says Sayin. “Our retail experience will include the best local products and souvenirs, so guests can spend their day exploring and then buy local products and souvenirs at the port before they get back on the ship. A consistent focus on clear standards supports GPH's success in operating its growing number of ports. “We've put all our guidelines, standards and operating procedures together in a book, which we call the GPH codes and policies," says Saying. Some of those best practice guidelines are put together by our own team, but we also look at the best policies and codes out there and bring them together in the best way possible.

Our security code, for example, encompasses two separate ISO codes as well as the International Ship and Port Facility Security code so all three are taken care of automatically. It's also more detailed and descriptive so the team knows exactly what to do. For instance, it includes the minimum resolution of cameras and the minimum number of passengers that need to be screened details that aren't usually included in the codes to minimise guesswork. Environmental practices are also under the spotlight. Having identified a code for environmental practices, GPH is now working to gain EcoPorts certification for all its ports. The first three ports Bodrum and Kuşadası in Turkey and Malaga in Spain - will be finalised within the next couple of months, and the others will follow very soon afterwards, says Sayin. In advance of the new International Maritime Organization fuel regulation, GPH is also helping cruise ships to change their scrubbers during calls to its ports, instead of spending time and money going into dry dock. In addition, says the company is working with local authorities to enable LNG provisioning at some of its ports, to prepare for the growing number of LNG ships coming into the market over the next few years. Operating for bigger ships is top of the GPH agenda, and Sayin says investments are set for both new and existing ports. “We're looking at how we can expand facilities and improve infrastructure in Malta, for example, to provide space for the next generation of ships. This involves the turning basin as well as the length of the pier and the space between piers, as ships are getting wider as well as taller. We also look at equipment to address areas like security and work with cruise lines to enable faster check-in and check-out for those ships. GPH is also dedicating terminals and piers at ports like Malaga, Lisbon and Bodrum for the rapidly-growing luxury cruise market. “We provide luxury cruise operators with an exclusive space and we're looking at the services we can offer in those terminals, from local art to exclusive events," says Sayin. New technologies are both fuelling and enabling these trends, and Sayin is looking forward to working with cruise lines on key areas of interest. “Both consumer technology and enterprise-grade technology will provide opportunities for us," says Sayin. “Artificial intelligence (AI) and facial recognition, combined with smartphones, offer interesting possibilities in terminals. We can look at various check in systems using facial recognition, security supported by behavioural recognition, facial recognition and AI, and at optimising our operations and flows using cameras, AI and facial recognition to measure how people move through the terminal. In a time of continued growth for the cruise market, Sayin is looking forward to GPH's continued growth. “The bigger we get the more we know," he says. “And the more we know the more we will improve and develop.” C&F.
Source: Global Port Holding

Industry Target: $11 Billion Net Income
The cruise industry could be generating more than $11 billion in net income by 2027 based on total revenues in the range of $60 billion and a net income margin of 18 percent according to the Cruise Industry News 2019 Annual Report. The $60 billion revenue estimate is based on the industry carrying approximately 40 million passengers generating a conservative average of $1,500 for each passenger in ticket and onboard spend per cruise industry-wide. About the Annual Report- The Cruise Industry News Annual Report is the only book of its kind, presenting

the worldwide cruise industry through 2027 in 400 pages.Statistics are independently researched. The report covers everything from new ships on order to supply-and-demand scenarios from 1987 through 2027+. Plus there is a future outlook, complete growth projections for each cruise line, regional market reports, and detailed ship deployment by region and market, covering all the cruise lines.

Panama seeks an operator for its new cruise terminal
The Panama Maritime Authority issued a tender for the operation and maintenance of the new Panama Cruise Terminal. The tender has been published in the Official Gazette and is due to be posted before month's end at www.panamacompra.gob.pa. This facility is being built at Panama City's Amador Causeway, near the Pacific entrance to the Panama Canal. Two large ships up to 380 meters/1,247 feet each will be able to berth at a finger pier.

First cruise calls by year's end

Jorge Barakat Pitty, minister of maritime affairs and administrator of the Panama Maritime Authority, hopes that an operator will be selected to begin work by October, with the first cruise ships expected on transit calls before year's end. Earlier this year, Barakat told Seatrade Cruise News more than 50 berthing requests have been received, most by Caribbean operators in conjunction with Panama Canal transits. But the goal is for homeport operations by 2021, and a number of proposed itineraries have been developed to that end.

New South Pacific route
These include a new 14-day South Pacific route that springs from an agreement between Panama and Chile to work together to promote cruising. While the Panama Cruise Terminal will be able to take ships starting this year, the $166m first phase of the facility is set for 2020 completion. It will be up to Panama's next government to decide on the second phase. In future, a jetty can add room for two more ships of the same size, while a fifth (smaller) vessel could potentially berth alongside the breakwater. MSC Cruises executive chairman Pierfrancesco Vago recently toured the construction site.
Source: Seatrade Cruise News
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