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Cruise Industry People - Updated WEEK 29, 2019



Movers & Shakers of the Cruise Industry's small circle of people

---------- WEEK 28 ---------

Tailored to the ClientFor Peter Hofler, corporate executive chef at CMI Leisure, culinary and food and beverage operations span a wide range of clients, according to the 2019 Expedition Market Report by Cruise Industry News. On one hand is the Semester at Sea, and on the other, a brand new 160-guest expedition ship that debuts later this year for Aurora Expeditions. In between are two small Victory Cruise Line ships adventuring in the Great Lakes, as well as five other expedition vessels, all from different clients targeting different demographics. “We tailor the food program completely to the client,” said Hofler. “For us the locations (of the ships) are sometimes very crucial because the logistics and purchasing can be a challenge,” he said. “On an expedition ship, customers want to stay green now. No one wants plastic straws and the food product has to be sustainable. Everyone wants to know where it came from and the name of the farm,” Hofler continued. Expedition passengers also trend older, and diets are getting more complicated. CMI’s clients want to cater to those needs, providing options for gluten free and lactose intolerant passengers, for example. “And if you go to Iceland, everyone wants Nordic cuisine,” Hofler noted. “We try to work together with fishermen to get fresh fish. Our chefs and hotel directors have fished off (and caught cod) the ship in Greenland … guests around it, see it and love it, and of course, for dinner, this is the fish.” But the number one challenge in the expedition world in terms of procurement is logistics. “The resupply is the biggest problem. We send containers, and now we are finding vendors in the places the ships are. There may or may not be cost savings. If you go from South America to Scandinavia, the prices are triple. “Supply chain will always be a challenge with where we go, but if you have good communication, good leadership and work as a team, you can always find a solution.”
Source: Cruise Industry News

---------- WEEK 28 ---------

American Cruise Lines announced company’s growing sales force.
Michael Weldon has come on board as American’s new Regional Director for Trade Sales, Mary Grimes as new Business Development Manager for the Southwest region, and Mena Tuccinardi as new Business Development Manager for the Northeast region. Michael Weldon has many years of river cruise experience, specializing in travel trade sales and business development. He has worked for several luxury cruise lines and has a proven track record of driving revenue growth for both travel professionals and cruise lines, as well as managing teams of travel professionals across the country, according to a press release. Mary Grimes has extensive experience in business development for top travel brands and began her career as a frontline agent based in Colorado. Mena Tuccinardi has worked in the travel industry for over 20 years and has a great record for developing strategic travel business relationships throughout the Northeast, as well as developing sales and marketing tools to assist partner travel professionals.
Source: Cruise Industry News

TV's Samantha Brown christens new AmaWaterways River Cruise ship AmaMagna
With her signature grace, TV personality Samantha Brown christened AmaMagna, naming the special AmaWaterways ship – almost twice as wide as a typical river vessel. The naming ceremony took place alongside the Danube River in Grein, Austria. The self-proclaimed "girl with the best job in the world" performed her godmother duties before celebrating with her family, AmaWaterways owners Rudi Schreiner and Kirstin Karst, passengers, locals and media. Karst likened asking Brown to be godmother to a marriage proposal. Thankfully, Brown, whose. PBS series "Places to Love" (sponsored by AmaWaterways since 2017), said yes. A longtime travel evangelist, Brown spoke of her love for travel and belief that the new luxury of travel is meeting and connecting with people. Ahead of the christening, the ship sailed into Grein, where passengers on the sundeck waved to a crowd – including an oom-pa band and costumed actors -- as the ship pulled alongside giant white tents set against sunny blue skies.
Source: Cruise Critic

Silversea hires new Australasia sales director
Steve Richards has replaced Craig Owens as sales director Australia and New Zealand for Silversea Cruises. Richards is a former GM for Wendy Wu Tours, Yangtze River cruise specialist. MD Adam Armstrong also announced that Sandra Cahill, who has worked for Pandaw River Cruises and APT, has been appointed business development manager for northern NSW, replacing Julie Golding who has been promoted to key accounts manager. Annie Weinert, who has been with Silversea for more than 10 years, also joins the sales team to further support the trade. Armstrong said the new appointments demonstrate the integral role played by travel agents in Silversea’s future business strategy. ‘We are currently going through an exciting period of growth and transformation which involves the refurbishment of all our ships and also the launch of another five ocean and expedition ships over the next few years,’ Armstrong said.
Source: Seatrade Cruise News

Cunard holds a Day of Celebration in the Port of Halifax
Luxury cruise line Cunard will host the Fifth Annual Samuel Cunard Prize for Vision, Courage and Creativity on July 26, 2019, honoring Zita Cobb and Sandra Greer. Local dignitaries, port officials and key members of the community will be in attendance to celebrate the award recipients onboard the line’s flagship Queen Mary 2 while docked in Halifax, NS. Later that day, Haligonians will be in for a rare treat as Queen Mary 2 meets her sister ship Queen Elizabeth in Halifax for the first time as they sail together and offer a spectacular sail away in the harbor. As part of this special day of celebration, historian John Langley will make a significant gift to the Cunard archives.
Source: Cruise Industry News


---------- WEEK 27 ---------

The Australian head of sales for RCL Cruises is leaving
Peter McCormack, who has been with Royal Caribbean since it opened its office in Sydney over 10 years ago, is leaving at the end of July. McCormack, the head of sales for Royal Caribbean Cruises Australia and New Zealand who comes from Kilmore, Victoria, has had wide experience in the Australian and American travel industry. He was with The Travel Corporation for 15 years, 10 of which were in America. He worked for the TTC brands Contiki in Australia and Los Angeles, Trafalgar Tours in New York and Insight Vacations in Boston. He was also director of sales and marketing for adventure holidays specialist Explore Holidays before joining Royal Caribbean.
Source: Seatrade Cruise News
Windstar partners with renowned Chef on Eclectic New Spanish Restaurant
Windstar Cruises is taking its culinary program to the next level with its latest partnership: a new specialty restaurant named Cuadro 44 in partnership with renowned chef, Anthony Sasso. One of the youngest chefs to be recognized by the Michelin Guide, and celebrated guest chef at the James Beard House, Sasso promises a menu of modern and inventive Spanish cuisine inspired by his own travels across the Iberian Peninsula. Cuadro 44 by Anthony Sasso will first debut on Windstar’s award-winning small ships, beginning in February 2020 on Star Breeze, and later in 2020 on sister ships Star Legend and Star Pride as part of the $250 Million Star Plus Initiative. Sasso is known for his groundbreaking work at New York restaurant Casa Mono, where he spent 13 years and earned the restaurant a Michelin star 10 individual years. As an expert culinary guide on the Spanish Symphony sailing, Sasso led cruise guests on small-group “Shopping with the Chef” walking tours to local markets to procure fresh produce and local specialties to use in his onboard cooking demonstrations and wine-paired dinners. Cuadro 44 by Anthony Sasso, will debut first on Star Breeze in February of 2020; followed by introductions aboard Star Legend in July of 2020, and Star Pride in November 2020. Fitting with the Spanish cuisine concept, the first port of call for all three ships’ post-renovation, will be in Spain—the perfect setting to visit Cuadro 44 for a taste of the region.
Source: Travel Pulse

Jane McDonald partners with Floating Festivals for Special 2020 Charter Cruise
In partnership with charter event company Floating Festivals, Jane McDonald will appear on a special sailing onboard Anthem of the Seas in September 2020. "Sail Away with Jane McDonald" will see the star takeover the 4,180-passenger Royal Caribbean ship for a week-long sailing that will include a live Q&A session and two different theatre performances. The return cruise departs from Southampton on September 20, with calls to Cherbourg in France, Vigo in Spain and Lisbon in Portugal. In a statement issued by Floating Festivals, Jane said: "I can’t begin to tell you how excited I am to be having my own special cruise. As everyone knows, I’m just a true Yorkshire lass who loves performing and enjoying a cruise or two, so it makes perfect sense to charter my own ship. “This is something I’ve wanted to do for a long time so to finally have the opportunity to invite everyone to come on holiday with me is very exciting. We’ll have a whale of a time and I can’t wait to see everyone there.” Jane’s trio of backing singers, The Bluebirds, will also perform their own show during the sailing, complemented by Royal's "We Will Rock You" West End style performance. Jane is currently on a nationwide UK tour and most recently starred in the sixth series of Channel 5’s “Cruising with Jane McDonald" that saw her embark on a River Ganges voyage with Uniworld.
Source: Cruise Critic

Oceania Cruises takes the wraps off new Travel Advisor Center
Oceania Cruises’ new online Travel Advisor Center has been thoroughly redesigned to make it more intuitive, robust and easier to use. The Travel Advisor Center allows agents to ‘maximize their ability to promote Oceania Cruises, find valuable marketing resources and recommend the Oceania experience in the most efficient and proficient manner possible,’ according to Nikki Upshaw, SVP sales. The ‘Plan a Cruise’ section is for making new bookings or modifying reservations, requesting shore excursions, making restaurant reservations and adding payments. The online booking engine is the same one advisors ‘love and trust,’ the line said, adding that it will launch a new online booking portal in 2020. Under ‘Marketing Tools,’ agents can order brochures and access a marketing portal to download materials and lifestyle/ship images to enhance sales efforts. Travel partners can also create a co-branded website in a few easy steps and discover more about Oceania’s guest profile. The ‘Sales Tips & Training’ section features business-building tools such as an overview of offers and special programs like OLife Choice and the Oceania Cruises Amenity Partnership Program as well as the Sales Specialist Academy, reservation tools and group program information. Advisors will also find ship and destination details. ‘Travel Advisor Benefits’ explains reduced rate travel, commissions and the Cruise Connoisseur Club, Oceania’s recognition program for high-performing travel agencies.
Source: Seatrade Cruise News

Discover the Reimagined Silver Shadow hosted by Silversea’s Managing Directors Mark Conroy and Peter Shanks
Silversea Cruises today announces an exclusive cruise on board the reimagined Silver Shadow, hosted by Mark Conroy, Managing Director of The Americas, and Peter Shanks, UK & Ireland Managing Director. Inspired by the design of Silversea’s flagship Silver Muse, Silver Shadow’s extensive renovation includes the creation of a new Atrium area, as well as major enhancements to many public spaces; and a remodelling of the Observation Library. Mark Conroy, Managing Director of the Americas said: “I am delighted to be joining Peter on board this one-off sailing to spend time with our guests and witness them experiencing this elegant ship first-hand.” Sailing aboard the intimate Silver Shadow for this special voyage will enable guests to journey through some of the Caribbean’s smallest and most iconic islands. Peter Shanks, UK & Ireland Managing Director added: “There really is no better way to enjoy Silver Shadow than in the warm waters of the Caribbean.” Guests who book and pay for their cruise before August 30, will benefit from a one-category suite upgrade and $1,000 shipboard credit per suite. Plus, all guests who book this cruise by July 31, will receive a free shore excursion in every port on this sailing. In addition, Venetian Society members can save a total of 10%.
Source: Silversea Cruises

Broadway Star Rachel York to headline Crystal Voyage along the Danube
Internationally acclaimed singer and star of stage and screen, Rachel York, will enchant Crystal River Cruises’ guests with her musical talents and engaging personality aboard Crystal Ravel’s September 1, 2019 sailing along the Danube River. During the seven-day voyage, York will treat guests to a special performance and will share experiences from her colorful career during Q&A sessions as part of the company’s popular “Crystal on Broadway” programming. York is also godmother to sister ship Crystal Debussy and performed at her 2018 inauguration. York’s extensive credits include “Head Over Heels,” a musical comedy produced by Gwyneth Paltrow, Jordan Roth and others, and featuring the distinctive hits of the GO-GOs, the first all-female rock band.
Source: Travel Pulse
Del Rio sells $1.2m in NCLH shares
Frank Del Rio, president and CEO of Norwegian Cruise Line Holdings, sold 22,743 NCLH shares for just over $1.2m on Tuesday, 2 July. They were sold in multiple trades: 17,961 shares at an average price of $53.13 and 4,782 at an average price of $53.59. The sales were related to a trading plan under Rule 10b5-1 set up in March 2018. Following the transactions, Del Rio still holds 412,094 shares directly and 85,947 shares indirectly.
Source: Seatrade Cruise News
HRH the Duchess of Cornwall officially names Saga Cruises' Spirit of Discovery in Dover
With the iconic White Cliffs of Dover in the background and a gorgeous blue sky overhead, Saga's Spirit of Discovery was officially named by HRH The Duchess of Cornwall at the port's new Western Docks on July 5. Cruise line executives, local dignitaries, press and travel agents gathered for the naming ceremony event, which is a traditional part of launching a new ship. Before the ceremony took place, guests were treated to a very British garden party and afternoon tea on the quayside. The Duchess of Cornwall was also given a tour of the £346 million, 999-passenger ship -- including some of its 540 all-balcony cabins and suites, its speciality restaurants, spa, theatre and Lido Deck. Spirit of Discovery is Saga's first ever new-build ship, and also the first new ship built specifically for the UK market since the launch of P&O Cruises' Britannia four years ago. The ship will depart on its inaugural voyage, a 13-night cruise around the British Isles, on July 10. The keel was laid for Spirit of Adventure -- the line's second new-build ship that will debut in 2020 -- at the Meyer Werft shipyard in June 2019. It will replace Saga Sapphire next year.
Source: Cruise Critic


---------- WEEK 26 ---------

Carnival Corp. President and CEO Arnold Donald purchased 22,050 CCL shares at an average price of $45.25 per share on June 25.
Following the transaction, Donald holds 226,939 shares directly and 376,975 shares indirectly.
Source: Seatrade Cruise News

Princess Cruises’ new captains for Enchanted Princess
Princess Cruises has announced the leadership team for its newest ship, Enchanted Princess, a year before her debut. Captain Nick Nash and Captain Gennaro Arma will rotate as Captains of Enchanted Princess. Debuting in Rome (Civitavecchia) on 19 June 2020 for a nine-day Mediterranean cruise, Enchanted Princess will be led by a team of executive officers with extensive maritime experience, including more than 160 years combined service with Princess Cruises. Captain Nash will bring the ship into service from the Fincantieri shipyard in Monfalcone, Italy, joined at the launch by chief engineer officer Ignazio Cappelluti, hotel general manager Dirk Brand, and staff captain Raffaele Di Martino.
Source: Travel Daily Media
Cruise Lines International Association (CLIA) has boosted its Australasian team with two new appointments to support its travel agent membership and corporate partners.
Robyn de Wit has been appointed to the role of Membership Development Manager to provide increased engagement with CLIA’s travel agent members. She will be responsible for growing the CLIA member base and engaging with the existing membership, while also providing support and development to maximise membership benefits. Robyn has more than 20 years’ experience in the travel industry and training sector, having begun her career as a top-selling cruise agent in Perth with Travelscene before relocating to Sydney where she has worked across various roles including sales, business development and operations as well as training and development for companies such as Energy Travel, RAC, Creative Holidays, TravelEdge, QBE and JLT. Joanne Nichols has been appointed Instructional Design & Development Manager, taking a leading role in developing new educational opportunities for travel agent members. Joanne will be responsible for introducing new technology to CLIA’s extensive Learning Academy, bringing the latest in design and interactivity to an expanding education platform. Joanne has a background in education, e-learning and technology, having held training and development roles at a range of organisations. She was most recently Senior e-Learning Developer and Instructional Designer at construction giant Lendlease. CLIA Managing Director Australasia Joel Katz said the new appointments would make the organisation more effective in serving its travel agent community. “We’re delighted to welcome them to the CLIA Australasia team.”
Source: Late Cruise News

Cunard welcomes former bellboy as preparations begin for centenary celebrations
Luxury cruise line Cunard has welcomed back one of their oldest living former crew members as he prepares to celebrate his 100th birthday in the same month that Cunard will celebrate 100-years of sailing from the City of Southampton. November 2019 marks a century since the record-breaking superliner RMS Mauretania inaugurated Cunard’s Southampton express transatlantic service; linking the Hampshire shipping hub with New York City. Former Cunard bellboy, John ‘Jack’ Jenkins MBE, who recently gave a moving speech at the D-Day commemoration ceremony in Portsmouth attended by the Queen, The Prince of Wales and the US President Donald Trump, was recently welcomed on board Cunard’s iconic ocean liner Queen Mary 2 by captain Aseem Hashmi for a celebratory lunch. Whilst on board, the captain invited Jenkins to inspect the ship’s bellboys – to ensure they met the high standards of 1930s Cunard service. Queen Mary 2’s crew easily passed the inspection, though Jenkins was quick to point out that working on board Mauretania was quite different to how it is today. Captain Hashmi said, “It felt like a very fitting way to start our centenary celebrations, here in Southampton, and of course to congratulate Jenkins on such a special milestone birthday that he will celebrate later this year. The members of the ship’s company and I thoroughly enjoyed listening to stories of what life was like on board, and we look forward to the opportunity to do so again.” Departing 19 November 2019, Queen Mary 2 will undertake an historic Transatlantic Crossing from Southampton to New York – in tribute of the century-long relationship between the city and Cunard. Guests on this celebratory voyage will journey into the past thanks to a travelling maritime exhibition from Southampton’s Sea City Museum, as well as a series of enrichment lectures on board. Maritime Historian and author Chris Frame, will be joined by local history expert Penny Legg, each presenting a series of unique talks about the long and illustrious history of Cunard and Southampton.
Source: Travel Daily Media

---------- WEEK 25 ---------

Carnival names Cruise Director, Entertainment Director for Mardi Gras
Carnival Cruise Line has filled two key posts for the Mardi Gras as Matt Mitcham was named as the cruise director and Hugo Hidalgo as entertainment director, according to a statement. The duo will lead a 125-member entertainment team when Mardi Gras sets sail in summer 2020. Among the entertainment highlights aboard will be Family Feud, new high-tech Playlist Productions shows, a dedicated Punchliner Comedy Club, and new live music and entertainment options to be announced shortly, providing guests with even more ways to Choose Fun, Carnival said, in a statement. “Mardi Gras will take our entertainment offerings to the next level and Matt and Hugo are the perfect team to lead this effort and help our guests create a lifetime of wonderful vacation memories,” said Chris Nelson, Carnival’s vice president of entertainment. A native of Birmingham, England, and a 10-year Carnival veteran, Mitcham joined the company as an entertainment host and quickly moved through the ranks becoming a cruise director in 2012. After working at resorts in his native Mexico, Hidalgo joined Carnival in 2012 as a Fun Squad member and has since held many entertainment positions allowing him to gain a thorough understanding of what it takes to "wow" guests, Carnival said. Hidalgo has earned a number of accolades, including Entertainment Director Rookie of the Year and Team Leader of the Month, as well as recognition for his team's efforts in raising funds for St. Jude Children's Research Hospital. Currently, under construction at the Meyer Turku shipyard in Turku, Finland, Mardi Gras is slated to enter service in Europe on Aug. 31, 2020, before repositioning to New York for a series of voyages then shift to Port Canaveral for year-round seven-day Caribbean cruises beginning in October 2020.
Source: Cruise Industry News

AAPA names successor to longtime CEO Kurt Nagle
The American Association of Port Authorities selected Christopher J. Connor, the former global CEO of Wallenius Wilhemsen Logistics, as its next president and CEO. Connor will begin transitioning into his new role on Sept. 23, eventually succeeding Kurt Nagle, AAPA’s president and CEO since 1995. Nagle, who announced last October his intention to retire in fall 2019, will step down from his post on Oct. 16, the final day of AAPA’s 2019 Annual Convention and Expo in Norfolk, Virginia. 'The association’s executive committee is pleased to have found an outstanding individual to assume leadership of this hemisphere-wide association representing seaports,' said William Friedman, AAPA chairman and CEO of the Port of Cleveland. 'Chris Connor has a track record of transformational leadership in the ocean shipping industry. This, combined with his deep industry knowledge and institutional tenure, makes him uniquely qualified to lead AAPA successfully into the future.' Connor’s unanimous selection caps a search process facilitated by Tim McNamara of Odgers Berndtson, a global executive search firm. Nagle said he looks forward to working toward a seamless transition to ensure AAPA continues to serve the ports of the Western Hemisphere and advance the industry’s interests and priorities.' Connor joined Wallenius Wilhemsen Logistics in 1994 and held several key commercial and operational positions prior to being named CEO in 2013. Before WWL, he worked for Crowley Maritime Corp. for seven years, and United States Lines for six years. During his more than 35 years in ocean shipping and logistics, he has worked and lived in Asia and Europe, as well as the US. Friedman thanked the AAPA executive committee, board and staff for continuing to carry out the priorities of the association during this search process and helping to ensure a smooth and seamless transition. 'Kurt Nagle and his team have done a remarkable job during this period of staying focused and moving forward,' Friedman said. 'The AAPA team can take justifiable pride in its accomplishments and have confidence that we will continue building this organization into an influential powerhouse going forward.'
Source: Seatrade Cruise News
Virgin Voyages has tapped Spice Girls star Geri Horner to test out its RockStar suites.
In celebration of the expanded offerings, the brand has today released exclusive video content of the suites, which features Virgin Group founder Sir Richard Branson, and British pop star Geri Horner from the Spice Girls. "Virgin is upping the game for its top suites aboard the highly anticipated Scarlet Lady, with new offerings to ensure that Mega RockStars won’t have to worry about a thing during their voyage," the company said, in a press release. The video documents Horner test driving the Virgin Voyages "Gorgeous Suite," as a favor to her longtime friend, Branson. Following Horner’s journey through the suite, the footage chronicles her full RockStar experience, as she’s seen spinning records, reading Branson’s book, rocking out with a guitar, drinking champagne and partying the night away. Commenting on her involvement, Horner said: “Virgin Voyages’ RockStar Suites are the perfect blend of luxury, glamour and a little bit of rock and roll opulence - exactly the way I like to enjoy my holidays. After thorough testing, I think it’s safe to say these suites are rockstar-worthy and ready for Scarlet Lady’s debut next year. Everyone deserves to feel like a rockstar at some point in their lives… You’re in for a real treat!” Sir Richard Branson added: “I just love the idea of RockStar Suites. They celebrate Virgin’s musical heritage and how I got my start in the music industry. Geri and the Spice Girls were a wonderful part of that so I can’t imagine anyone better suited to give our RockStar Suites a whirl. Geri certainly looked like she had a great time! I’m very excited for our sailors on Scarlet Lady to feel like rockstars too.” With only 78 RockStar Suites aboard the Scarlet Lady, among them are 15 Mega RockStar Suites, named the Massive Suites, Fab Suites, Posh Suites, and Gorgeous Suites.
Source: Cruise Industry News

Broadway star Rachel York to headline Crystal River Cruise Voyage along the Danube
Internationally acclaimed singer and star of stage and screen, Rachel York, will enchant Crystal River Cruises’ guests with her musical talents and engaging personality aboard Crystal Ravel’s September 1, 2019 sailing along the Danube River. During the seven-day voyage, York will treat guests to a special performance and will share experiences from her colorful career during Q&A sessions as part of the company’s popular “Crystal on Broadway” programming. York is also godmother to sister ship Crystal Debussy and performed at her 2018 inauguration. “This region of Europe is overflowing with musical and artistic heritage, which will only be enhanced by Rachel’s incredible talents on board,” said Walter Littlejohn, vice president and managing director of Crystal River Cruises. “As Rachel is part of the Crystal Family, we are thrilled to welcome her back on board and share this intimate musical experience with our guests.” York’s extensive credits include “Head Over Heels,” a musical comedy produced by Gwyneth Paltrow, Jordan Roth and others, and featuring the distinctive hits of the GO-GOs, the first all-female rock band. Her stage portfolio has also included critically acclaimed Broadway turns in “City of Angels,” “Victor/Victoria” with Crystal Serenity godmother Dame Julie Andrews and “Disaster! The Musical.” She has given award-winning performances in “Anything Goes,” “Kiss Me Kate,” “Camelot” and “The 101 Dalmatians Musical,” and many others. On screen, she is best known for her roles in “One Fine Day” featuring George Clooney and Michelle Pfeiffer and the starring role in the Lucille Ball biopic “Lucy.” The voyage sails round-trip from Vienna, exploring Esztergom and Budapest, Hungary; Bratislava, Slovakia; and Krems, Melk and Linz, Austria. During the itinerary, guests can explore the sites and stories pivotal to the region’s history of creative genius. A full-day excursion to Salzburg, a visit to Vienna’s Schönbrunn Palace, an exclusive Signature Event at Budapest’s glass-domed Buda Castle courtyard and dozens of other enriching experiences illustrate the romantic and storied legacies. Fares for Crystal Ravel’s September 1, 2019 “Danube Dreams & Discoveries” voyage begin at $3,499 per person when booked by June 30, 2019.
Source: Late Cruise News


---------- WEEK 24 ----------


Theme parks veteran Anthony Esparza is joining Carnival Cruise Line as chief of guest experiences, vice president, a new role.
Esparza is an expert at building value into the guest experience, developing memorable experiences and building unforgettable brands. He has served as a chief creative officer at SeaWorld Parks & Entertainment; SVP guest experiences, design & development for Herschend Family Entertainment, which has entertainment, tourism and hospitality properties at 26 locations; and SVP design & entertainment for Paramount Parks I Viacom. Earlier he was VP creative development for Landmark Entertainment. At SeaWorld, Esparza was brought in as part of a turn-around team and established a new creatively-driven culture across SeaWorld, Busch Gardens, Aquatica, Discovery Cove, and Sesame Place parks. During his time at Hershend, the company acquired the world-famous Harlem Globetrotters and completed Dollywood’s DreamMore Resort and Spa in its $300m master plan expansion partnership with Dolly Parton. At Paramount Esparza's focus was integrating the company’s media and motion picture brands from Paramount Pictures, CBS Television, Nickelodeon, MTV and Simon, and Schuster into its parks and location-based entertainment venues throughout the US, Canada, and Europe. In addition, he expanded the company’s global entertainment group into cruise line entertainment. Esparza's hiring at Carnival was presaged last month by President Christine Duffy, who said the company had recruited a new executive in guest experience innovation reporting to Ben Clement, SVP newbuilds, Esparza told inparkmagazine he's thrilled to join a world-class group supercharged to create fun for families and friends around the world.'
Source: Seatrade Cruise News

Carnival announces Senior Officers for Mardi Gras
Carnival Cruise Line announced the appointment of the senior officers the Mardi Gras, currently under construction at the Meyer Turku shipyard in Finland and set to debut in summer 2020. “Mardi Gras’ crew will be led by some of the most talented and experienced mariners in cruising who will oversee the final stages of construction and usher in this exciting chapter of Carnival Cruise Line’s history.” 
Captain Giuseppe Giusa: A 31-year veteran of the maritime industry, Captain Giusa joined Carnival in 1993 after serving as a sergeant in the Italian Navy. After working his way through the ranks at Carnival and serving on the start-up teams of seven of the company's ships, Giusa was named the captain of Carnival Ecstasy in 2004, making him the youngest officer ever appointed to this position. Most recently, he served as captain on Carnival Breeze.
Chief Engineer Ferdinando Ruocco: A graduate of the Nino Bixio Nautical School in Piano di Sorrento, Italy, Ruocco joined Carnival in 1997 following a career in the tanker industry. He was named chief engineer of Carnival Triumph in 2010, and over the past nine years, has served in this capacity for six vessels, most recently Carnival Valor. He has also served as the fleet’s chief engineer working with Carnival Corporation’s Maritime Quality Assurance team to prepare the company for its two new Liquefied Natural Gas (LNG)-powered vessels.
Hotel Director Pierre B. Camilleri: Now in his 16th year with Carnival, Camilleri joined the company in 2004 as a hotel director after managing a variety of hotel and resort properties in his native Malta, as well as Europe and Asia. He has served as hotel director on several Carnival ships and has been part of the inaugural teams for the line’s last three newbuilds, traveling to Italy to oversee the delivery of Carnival Breeze, Carnival Vista, and Carnival Horizon.
Source: Cruise Industry News

Virgin Voyages Scarlet Lady, the first-ever Virgin Voyages cruise ship, to have Canadian female Captain.
Captain Wendy Williams will become the first Canadian woman to be captain of a ship for a major cruise brand. Captain Wendy Williams from the coastal city of Sept-Îles, Quebec on the Northeastern coast of Canada will become the Master of Scarlet Lady when the ship begins cruising in 2020. Williams will become the first Canadian woman to captain for a major cruise brand and she will bring more than 28 years of experience to the bridge of Virgins' first-ever cruise ship. Tom McAlpin, president, and chief executive officer for Virgin Voyages, said: “Captain Wendy’s extensive maritime background makes her an excellent choice to lead the Scarlet Lady, but it is her spirit and drive to approach life at sea differently that make her the perfect fit to join the Virgin Voyages family.” She has worked on fishing vessels, ferry boats and of course large cruise ships. he will be the perfect fit for a new cruise line which has a huge future of growth. Richard Branson’s cruise line is still in the early stages of recruitment but has already recruited nearly a dozen other female officers, including Jill Anderson as hotel director, Christin Wenge as safety officer, Lindsay Kerber as an environmental officer, among other incredibly talented female engineers as well as second and third officers. Virgin Voyages did launch its Scarlet Squad program last year in the aim to lower the gender gap in leadership roles across the industry. No Doubt Captain Wendy Williams will be heavily involved in all ship operations even during its construction at the Fincantieri shipyard in Genoa, Italy. Once completed the new class adults-only vessel will be 110,000 gross tons and have a guest capacity of 2,770.
Source: Cruise Hive


---------- WEEK 23 ----------

Silversea Cruises has announced Bill Davis has joined Silversea in the role of Vice President Expedition Operations and Development, commencing June 1, 2019.
Based in Miami, Davis will oversee the Silversea’s expanding expedition destination operations, assist with the development of new programs, and manage the cruise line’s Expedition Field Staff. He will also oversee the Silversea Expedition Academy, which recruits and trains expedition talent. In addition to working extensively in the field, in which he has led and participated in more than 200 expeditions on more than 40 vessels since 1993, Davis has gained an MPhil in Polar Studies from the Scott Polar Research Institute at Cambridge University. As well as both Polar Regions, Davis has journeyed to the world’s remotest locations in the South Pacific, South Atlantic, North Atlantic, Russian Far East, Newfoundland & Labrador, Alaska, and around the coasts of the UK and Norway, among others. “I am delighted to have joined the team at Silversea Cruises at this exciting time,” commented Davis. “With destination expertise that is unparalleled in the industry, the cruise line’s Expedition Team is enabling guests to really explore the authentic beauty of the world in depth, sharing local knowledge and expertise accrued over many years. I am excited to further enhance Silversea’s offering for guests, with more immersive experiences in spectacular destinations.”
Source: Cruise Industry News

HRH The Duchess of Cornwall has been revealed as the Godmother of Saga Cruises' new ship, Spirit of Discovery.
Debuting at an official naming ceremony in Dover on July 5, the 999-passenger ship will be the first to dock at the port's Western Docks following a £250m redevelopment. Camilla, Duchess of Cornwall, is set to tour Spirit of Discovery before performing the official duty of smashing a jeroboam of Hush Heath sparkling wine against the ship's hull. Saga has also revealed its first national charity partner is The Silver Line - whose patron is The Duchess of Cornwall - which was set up by Dame Esther Rantzen to offer friendship and support to older people in the UK. The line has also partnered with Jools Holland - who is set to perform at the christening ceremony - on one of its specialty restaurants, The Club by Jools, that is inspired by 1950s cabaret lounges.
Source: Cruise Critic

Crystal Expedition Cruises appointed seasoned explorer David Sinclair as an expedition leader for Crystal Endeavor, arriving in August 2020.
Sinclair has spent more than two decades traversing all seven continents with special expertise in the polar regions. Sinclair will be involved in the planning and development of Crystal Endeavor's shore excursions, as well as leading a team of skilled expedition guides and experts. 'The adventures that guests will have with Crystal Endeavor will be simply breathtaking, with many sites and experiences that top travelers’ bucket lists, as well as unexpected thrills that will present themselves along the journeys. David is an expert in identifying and maximizing such opportunities and making unforgettable moments possible for travelers.' Wolber added that Sinclair's focus on sustainability and increasing awareness about the earth’s most remote habitats 'complements Crystal’s own commitment to doing our part.' Sinclair and the Crystal team are conducting comprehensive site inspections in some of the global destinations featured on Crystal Endeavor’s itineraries. This includes meeting with community leaders, port authorities and government officials to create immersive experiences that showcase the heart of each locale while taking special care of the environmental, sustainability and cultural sensitivity protocols.
Source: Seatrade Cruise News



---------- WEEK 22 ----------

Donald and Arison to attend Carnival's probation hearing

The top brass at Carnival Corp. — President and CEO Arnold Donald and Chairman Micky Arison — are going to attend the company's June 3 court date in Miami. There, Judge Patricia Seitz will review the deal recently reached with US federal prosecutors that allows Carnival to avoid the revocation of its probation stemming from a 2016 criminal pollution case involving Princess Cruises. The judge will decide whether to accept the deal or reject it and set a probation revocation hearing. Details of the deal have not been released, and Carnival Corp. has not commented. Since 2017, all Carnival Corp. ships have been on a court-supervised environmental compliance program set to last five years. In April, Seitz threatened to block Carnival vessels from US ports after probation violations were reported.
Source: Seatrade Cruise News


Christine Duffy presided over the re-christening of Carnival Sunrise

To say Christine Duffy is among the most powerful women in the cruise industry is no overstatement. She presently heads a 26-ship cruise company that annually hosts more than five million guests and employs more than 40,000 people from more than 110 nations. Duffy joined Carnival Cruise Line in 2015 after serving as president and CEO of the Cruise Lines International Association (CLIA) and is a former travel agent who spent 10 years at Maritz Travel Company, spending six years as a president and CEO. She brings an unrivaled travel industry perspective to her role at Carnival. She said: “ The great thing for me being at CLIA for four years is I had close exposure to every cruise line in the world. I bring perspective. And because I’ve been a travel agent I think I have the orientation of what it means to be selling cruises, to be selling travel and what are the trends with consumers. Then being at CLIA and understanding all of these complexities - technical and regulatory and competitive issues and how do you grow the category? There’s a whole language in the cruise industry that at least I understood.”
Source: Travel Pulse


Mario Salcedo, also known as “Super Mario”, has taken 1,000 cruises over the past 20 years and spends all but two weeks a year at sea.
Earlier this month, he passed the 8,000 Crown & Anchor Society point mark with his favorite cruise line, Royal Caribbean. He is the cruise line’s #1 cruiser. Mario Salcedo always dreamed of traveling the world and owning his own business. Twenty years ago, he quit his job and took his first cruise. He was immediately hooked on cruising and spent the majority of the next three years taking cruises on different cruise lines. Since ship hopping wasn’t the best quality of life and since he was looking for more stability, Salcedo decided to travel only on Royal Caribbean and stay on the same ship for longer periods of time. He books two years ahead of time which allows him to keep the same cabin for months at a time to keep unpacking/packing to a minimum. He always books an inside cabin to save money and Salcedo estimates that he spends $65,000 a year on cruises to the Caribbean and Transatlantic sailings. Royal Caribbean recently celebrated when he recorded his 8,000 cruise point on a cruise on Navigator of the Seas. He earns one point for every night of each cruise and a second point each night for paying the single supplement. Since he has received over 8,000 cruise points, he qualifies for Royal Caribbean’s highest loyalty program (Pinnacle Club) and receives free unlimited internet access. This allows him to work from 7 a.m. to 2 p.m. each day as an investment manager in his “office” on the pool deck. After finishing work each day, he likes to take a dip in the pool and spend time with friends. In port, he enjoys scuba diving in the Caribbean and touring cities in Spain. Salcedo is currently “living” on Navigator of the Seas. The ship is sailing short round trip cruises to the Bahamas from Miami, Florida. Super Mario, who spends 350 days a year at sea, said that cruising never gets old and he has “lost (his) land legs”. He plans on cruising as long as he is healthy and having fun.
Source: Cruise Fever



Cruise ship Captain arrested after deadly Danube River Boat crash

Police in Hungary arrested the captain of the luxury river cruise liner, Viking Sigyn after the ship collided with a boat full of South Korean tourists that quickly sank, killing at least seven people and leaving 21 still missing. According to The Associated Press, the Viking Sigyn was sailing down the Danube River Wednesday night when it struck a vessel called the Hableany, which means Mermaid, causing it to sink in around seven seconds. The Mermaid was carrying 33 South Korean tourists and two Hungarian crew members when it was struck by the Viking River Cruises ship. Instead of examining the damage and assisting in the rescue of the victims, the Viking Sigyn failed to stop after the accident. As a result, local police arrested the 64-year-old Ukrainian captain of the Viking Sigyn, identified only as Yuriy C, on suspicion of endangering water transport leading to a deadly mass accident. Authorities have described the captain as an experienced sailor and have launched a full investigation into the incident. Search teams on the scene found the wreckage of the Hableany on the riverbed near the Margaret Bridge. The hunt for the missing victims was also expanded to 20 miles downstream, as the heavy flooding has caused water in the river to move around seven miles per hour. One victim’s body was discovered over seven miles downstream just under three hours after the collision due to the flow of the river. The group of South Korean tourists was on a 13-day package tour through eastern Europe and the Balkan states.
Source: Travel Pulse


Crystal announced Lourdes Pineda as Chief Financial Officer (CFO)

Reporting directly to Crystal’s president and CEO, Tom Wolber, Pineda is responsible for developing and executing the company’s financial strategy and planning as well as overseeing accounting, treasury, audit, tax and information technology. A seasoned executive, Pineda brings to the role a wealth of industry-specific experience, having held various positions within Carnival Corporation over 14 years including six years as CFO at Seabourn. Most recently, Pineda served as regional CFO and senior vice president for FirstService Residential, a leading residential property management company in North America. “I am excited and honored to be joining the Crystal family,” Pineda said. “I look forward to working with the entire team as we continue to grow and build on our success.” A graduate of Florida International University, Pineda is a Florida Certified Public Accountant who started her career at Coopers & Lybrand LLP.
Source: Cruise Industry News


---------- WEEK 21 ----------

Edie Rodriguez, Americas brand chairman for Ponant's America, will host 'An Exploration in Nature in Costa Rica & the Panama Canal,' a 10-night cruise embarking Jan. 6, 2020.
The voyage — part of Ponant's Quintessential Collection — will be aboard the new Explorers series ship Le Dumont-d’Urville. 'I am particularly excited about sharing this experience with our guests,' Rodriguez said, adding that of the more than 100 countries she's visited, Panama and transiting the Panama Canal (which she's done three times) stand out as unforgettable. Paul Donahue, who has worked with birds and mammals in nature reserves throughout Central America since 1972, is the featured speaker. The expedition highlights Costa Rica’s efforts to preserve its natural treasures. It will explore the luxuriant vegetation and fascinating fauna of three national parks, including Corcovado National Park, described by National Geographic as 'the most biologically intense place on Earth in terms of biodiversity.' Passengers will embark at Puerto Caldera in Puntarenas, Costa Rica, then visit Curù Wildlife Refuge where more than 10,000 species of plants, 300 species of birds and 200 species of butterflies are present and where the less dense undergrowth makes spotting wildlife easier than in the deeper forest. Howler monkeys, spider monkeys, vultures, brown pelicans, and scarlet macaws are all native to the area. The itinerary continues with visits to Manuel Antonio National Park then Corcovado National Park, the largest park in Costa Rica with 13 ecosystems; Cebaco Island in Panama and Punta Alegre to discover the Darien National Park, a UNESCO World Heritage site, to meet the Emberá people. Le Dumont-d’Urville will then transit the Panama Canal and visit the San Blas Islands to learn about the culture and craftsmanship of the indigenous Kuna people. A visit to Holandes Cayes follows before disembarkation at Colón. Rates start at $5,870 per passenger based on double occupancy.
Source: Seatrade Cruise News

Mario Díaz-Balart Accepts AAPA’s 2019 Port Person Award
Following a meeting of the Congressional PORTS Caucus on Capitol Hill last week, U.S. Congressman Mario Díaz-Balart (R-FL), the House Appropriations Committee’s Transportation, Housing and Urban Development (T-HUD) Subcommittee Ranking Member, accepted his 2019 “Port Person of the Year” award from the American Association of Port Authorities (AAPA) for his stalwart advocacy of the port industry. “In his more than 16 years in the U.S. House of Representatives, Congressman Díaz-Balart has consistently championed legislation to benefit our nation’s ports,” said Kurt Nagle, AAPA’s president, and CEO.
Source: The Maritime Executive

Sonardyne has acquired maritime software and equipment specialist EIVA A/S.
EIVA will join the Sonardyne group of companies while remaining an independent business and brand. EIVA Chief Executive Officer Jeppe Nielsen, who has been CEO since 2011, will remain in post, while Sonardyne’s Investment and Integration Director Stephen Fasham will take on the role of Chairman. The acquisition of EIVA is the latest step in Sonardyne’s long-term growth strategy, fully supported by the Partridge Family, which founded and continues to own the company. “We are committed to a sustainable future for Sonardyne,” said Simon Partridge, Sonardyne’s Strategy Director, “which includes investing in complementary technologies and enterprises that supplement our core expertise in underwater communications, navigation, monitoring and imaging systems.” EIVA has more than 40 years’ experience in the development and delivery of software and hardware solutions to offshore and shallow water engineering and survey organizations and is increasingly supporting customers with their requirements for higher levels of automation and remote and unmanned operations through its NaviSite software. The company employs more than 75 people with headquarters in Denmark. “EIVA and Sonardyne share many of the same corporate values including long-term commitment and focus towards customers, partners, and employees,” noted Sonardyne Managing Director John Ramsden. “We see great potential in the EIVA product lines as well as synergies between the companies leading to new offerings. Sonardyne has the ability and willingness to accelerate the growth of the company. We are happy to see that the entire EIVA management team has chosen to stay on board to work with us in the future.” “EIVA has experienced significant growth and profitability in the last several years,” added Jeppe Nielsen. The terms of the acquisition, which was for EIVA A/S and its parent company EIVA Holdings A/S, were not disclosed.
Source: Cruise Industry News
---------- WEEK 20 ----------

Gretchen Bell has retired from SeaDream Yacht Club after nearly 18 years. She was VP sales, the Americas East.
'Gretchen has been a part of the SeaDream family for many years and will be missed. We are thankful for her many contributions and wish her well in this next stage,' the company said in a statement to Seatrade Cruise News. Bell joined SeaDream at its inception in 2001. Before that, she had served as director of national accounts at Cunard Line and spent 15 years in sales at Royal Caribbean. Her LinkedIn profile lists Bell as a travel industry consultant, from this month. Andreas Brynestad, EVP sales, is continuing the coverage of the Americas region for SeaDream.
Source: Seatrade Cruise News

---------- WEEK 19 ----------

Seasoned expedition captain James Griffiths has been appointed master of Scenic Eclipse, scheduled to enter service in August.

In a career that has spanned nearly 20 years, Griffiths has worked on 12 ships, commanding six of them, and visited more than 105 countries. Griffiths held the newly created position of expedition captain for Windstar Cruises and served as the master of Lindblad’s National Geographic Explorer, following 11 years with Cunard Line. At 25, he was appointed a chief officer for Queen Mary 2. Educated in the UK, Griffiths holds multiple degrees and designations from the Warsash Maritime Academy in Southampton, Middlesex University, the Nautical Institute in London and Lloyds Maritime Academy in Kent. He looks forward to passengers' reactions to Scenic Eclipse. 'Everyone will take away something different,' he said, 'perhaps a journey to a shipwreck in our submarine, a flight over a glacier with one of our highly trained pilots in a helicopter, maybe watching the sunrise on the bridge with one of our deck officers, or memories of the excellent dining venues.' The captain expressed his delight at attracting some of the best people in cruising to the crew of Scenic Eclipse. 'Scenic is not your average multinational, faceless company. It really does feel like a family, so serving our guests onboard a ship like Scenic Eclipse will be a career highlight for many,' he said. The maiden voyage, an 'Iceland & Atlantic Canada' sailing from Reykjavik to Québec, is set for Aug. 15. followed by sailings down the eastern seaboard of North America.

Source: Seatrade Cruise News
Coral Expeditions announced the opening of a UK sales office in London, just days before its new world expedition ship Coral Adventurer arrives in Australia

Amy Sharpe, who has spent the past eight years working in the expedition cruising sector in the UK, has been appointed UK sales manager. Sharpe will work closely with international sales manager Elizabeth Webb, who is responsible for expanding Coral Expeditions' global markets.
Sharpe, who was recently on board the brand-new Coral Adventurer, said: ‘I know that this is a product discerning travelers will love due to its expedition capabilities and on-board comfort.’
The 120-passenger Coral Adventurer, the company’s fourth Australian-flagged vessel which was built in Vietnam and christened in Singapore on April 24, arrives in Darwin for the first time on May 12. She will operate the Kimberley cruise season between Darwin and Broome until October.

Source: Seatrade Cruise


---------- WEEK 18 ----------

Intercruises Shoreside & Port Services appointed Simon O’Sullivan as president for its business in North America, filling a role previously held by Laura Vlad until 2016.

Currently, director, Northern Europe O'Sullivan joined Intercruises in 2009 and currently serves as director, Northern Europe, leading the business in Denmark, Norway, Sweden, Belgium, the Netherlands and the UK and Ireland. Over the next few months, he will transition into the North American role, in which O'Sullivan will lead all aspects of the business in the US and Canada. He will relocate to Florida later this year to work from Intercruises' Fort Lauderdale office. Experienced and well-respected 'Simon is an experienced and well-respected leader in the cruise industry. He has led the ongoing growth of our business in Northern Europe, developing strong teams that have consistently delivered excellent service. Over the last few years in North America, we have built a robust management team and now Simon will lead them in driving our business forward,' Intercruises Managing Director Olga Piqueras said. O'Sullivan will work alongside the existing Intercruises North America management team, including Martin Jackson, VP turnarounds; Alex Anderson, VP transportation & special projects; Edgar Huaitalla, director port operations; Shandra Stoeterau, manager product development, and Cynthia Heerspink, manager shore operations.
Source: Seatrade Cruise News


---------- WEEK 17 ----------

Hapag-Lloyd Cruises appointed Dag Dvergastein, with 35 years of cruise ship experience, as the new captain of its five-star-plus flagship, Europa
Taking over his new command in Dubai later this week at the beginning of a cruise bound for Piraeus, Dvergastein will be alternating with Europa's longstanding captain, Olaf Hartmann.
Dvergastein has vast expertise in the upper-tier cruise sector. He worked for Seabourn since 2010. Before that, he had a long spell with Radisson/Regent Seven Seas Cruises after joining Seven Seas Cruises in the early 1990s, where he was strongly associated with Song of Flower.
His passenger shipping career started in 1984 when he was appointed a chief officer for the newly built Sea Goddess I. In 1987, Dvergastein was named a captain. In addition to his broad experience as a master in the luxury segment, he also has been in charge of supervising and inaugurating two cruise newbuilds.
Source: Seatrade Cruise News

Jackie Martin Named Fred. Olsen's New Sales and Marketing Director
Fred. Olsen Cruise Lines has appointed Jackie Martin as its new Sales and Marketing Director, reporting into Mike Rodwell, Managing Director. Based at its Head Office in Ipswich, Suffolk, Martin will take overall responsibility for Fred. Olsen’s UK Sales, Marketing and Public Relations teams, according to a statement. Reporting into her will be Geoff Ridgeon, Fred. Olsen's new Head of Sales, who starts employment with Fred. Olsen Cruise Lines on May 7; Ben Williams – Head of Marketing; and Rachael Jackson – Public Relations Manager. The role will concentrate on enhancing and further developing the Fred. Olsen brand and its relationships with trade partners, ensuring that marketing and PR activity continues to drive sales to travel agents and directly through Fred. Olsen’s own channels, the company said. Martin's most recent role has been with Bourne Leisure, where she was the Sales & Marketing Director at Butlin’s, a role that required both sales-driving and developing business and brand strategy. Jackie previously held senior positions at NTL (Virgin Media), and CNN (part of Turner Broadcasting). Marin currently lives in Bedfordshire with her husband and has two children at university. She replaces Justin Stanton, who will be leaving Fred. Olsen on April 30 after a 13-year career with the cruise line.
Source: Industry News

---------- WEEK 16 ----------

Frank Del Rio, president, and CEO, Norwegian Cruise Line Holdings, received 2018 compensation valued at $22.6m, up from $10.5m the year before. His compensation would have totaled $14.9m but for the accounting of the company's long-term incentive plan, which put Del Rio's 2017 performance share units into his 2018 compensation. Del Rio's base salary rose to $1.75m from $1.5m, while stock awards soared to $15.2m from $3.7m the year before. He also received a cash incentive of $5.4m, up from $4.5m, and other compensation of $206,000, including a car allowance, medical plan premium, travel expense allowance and country club membership.

Wendy Beck, former EVP and CFO, Norwegian Cruise Line Holdings, has the second highest earning of NCLH's named executives, with total compensation valued at $6.6m, up from $3.2 m in 2017.

Robin Lindsay, EVP vessel operations for NCLH; Andy Stuart, president and CEO, Norwegian Cruise Line; and Jason Montague, president and CEO, Regent Seven Seas Cruises. Three executives each received total compensation of $5.3m. That was up from the $3.2m each of the three were entitled to in 2017. In 2018, Lindsay, Stuart and Montague received salaries of $700,000, up from $650,000 the prior year. Each got a $1.75m cash bonus, up from $975,000 in 2017, and stock awards of greater value.

Mark Kempa, EVP and CFO for NCLH, the Beck's successor total compensation was $3m. His salary was $856,000, and his cash bonus was $1.57m.

Source: Seatrade Cruise
---------- WEEK 15 ----------


Hurtigruten taps new Americas president from Amazon Go 
Hurtigruten named former Amazon executive John Downey as president for the Americas, based in its Seattle regional headquarters. A seasoned global executive with a consumer products-focused expertise, Downey will be responsible for the company's commercial growth strategy in collaboration with Hurtigruten's senior leadership team. William Harber previously held the role, since late 2017. Downey’s appointment comes as Hurtigruten introduces its first hybrid powered ship, and introduces other environmental advances such as fueling its vessels with fish waste products, and banning all unnecessary single-use plastic. 'As we continue focused efforts to expand in the Americas and work to revolutionize the global adventure travel industry, recruiting top-tier talent is a crucial element to our success. Hurtigruten welcomes John Downey and his extensive, senior-level experience with innovative products and brands,' Hurtigruten CEO Daniel Skjeldam said.

Source: Cruise Industry News



---------- WEEK 14 ----------


Promotion for Royal Caribbean’s Alessandro Carollo
Alessandro Carollo has been promoted to director port services Europe, Middle East, Africa and India for Royal Caribbean. In his new role, Carollo will be responsible for all port services in EMEA, managing a region with over 200 ports, 2,200 annual calls and 300 turnarounds a year.

Reports to Hernan Zini
Carollo reports to Miami-based Hernan Zini, VP worldwide port services. His promotion and the enhancement of Zini’s team in EMEA will 'allow us to set up the right structure to manage the company and industry projected growth for the region,' the company said. Royal Caribbean’s Northern Europe region port operations and guest services are managed by Lotfi Trabelsi and Matthew Ducharme, both reporting to Carollo. Carollo joined Royal Caribbean in 2014 as manager, Mediterranean port operations, bringing with him experience in international port agency services across the areas of cargo, oil, cruise and navy.

Source: Seatrade Cruise News


The new members were inducted at a gala dinner at the CLIA Cruise360 travel agent conference in Fort Lauderdale Thursday night.

CLIA's 2019 Hall of Fame inductees were selected from nominations throughout the CLIA membership and determined by a selection panel that includes representatives from the CLIA Strategic Trade Advisory and Review Board and Trade Relations Committee.

Lisa Lutoff-Perlo President and CEO of Celebrity Cruises, was inducted into Cruise Lines International Association 2019 Hall of Fame for lifetime achievement. As the head of a multibillion-dollar vacation brand, Lisa Lutoff-Perlo is a high-impact leader in the travel industry. She has helmed Celebrity since December 2014, the culmination of a 32-year tenure at Royal Caribbean Cruises Ltd.

Avoya Travel Joins as travel agency innovator, a CLIA premier travel agency, Avoya is a family-owned company with a longstanding reputation for being among the world’s most innovative marketing and travel technology companies. As an American Express Travel Representative for more than 30 years, and one of their largest sellers of cruises and tours, Avoya is deeply committed to integrity, professionalism, service and value.

Lucinda Beldon A CLIA elite cruise counselor, this Dream Vacations Stingray Travel agent has demonstrated a commitment to professional development and sharing the value of using a travel agent, particularly when booking a cruise. A brand ambassador for Dream Vacations, she has served on its certified spokesperson team for six years.

Source: Seatrade Cruise News



---------- WEEK 13 ----------


Cruise industry mourns veteran executive Helen Panagos
Helen Panagos, who held key roles in areas like passenger services and land programs at Crystal, Royal Caribbean Cruises Ltd., Cunard/Seabourn and Celebrity Cruises and whose personality was as sunny as her Greek heritage died Thursday night after a long illness. She was 55. Panagos died peacefully at home in Aventura, Florida, surrounded by family. 'Helen was one of the most wonderful people you could ever to hope to meet,' said close friend Edie Rodriguez, Americas chair, Ponant Cruises. 'While she was an outstanding executive, she was also an amazing mother, wife, daughter, sister and friend to those she loved. She was loved by all and will be greatly missed. Crystal family - We lost a wonderful colleague and a treasured friend last night. Our thoughts and prayers are with her family, her Crystal family, her friends and everyone she touched,' Crystal president and CEO Tom Wolber said. I will miss her smile, her endless energy, her unwavering optimism and her strength,' he continued. 'Helen made an impact on all of us and we were blessed to have had her in our lives. She will be truly missed.' At Crystal for the past three years, Panagos most recently served as VP destination experiences, Crystal River Cruises and Crystal Aircruises, where she created highly curated programs for Crystal's discerning guests.

Thirty years in cruising - Panagos was a cruise industry executive for more than 30 years. She grew up in the business. Her uncle, Vasilios Kapetanakos, was one of the founders of Celebrity Cruises. A New York native, she moved to South Florida when Celebrity relocated there more than 25 years ago.

Mentor- Back then, Dino Schibuola had been appointed SVP passenger services in Miami and was working on the consolidation of the company's offices. He went to New York where Panagos, then a junior supervisor in reservations, made such an impression in a short meeting that 'immediately I knew I wanted her to be on my team. I told her: If you come to Miami, you can be director of reservations.' Panagos often credited Schibuola as her mentor. But from his view, As much as I might have mentored her professionally, I learned quite a few things from her by how she dealt with people. Wherever she was, she made a tremendous impact just by her sheer energy, enthusiasm and can-do yet caring attitude. Panagos went on to work as VP shoreside operations at the combined Cunard/Seabourn operation in Miami during a period that included the planning and launch of Queen Mary 2. Her colleague at the time, Rodriguez, said that business trips with Panagos always injected fun into the hard work.

Royal Caribbean tour development - Later, at Royal Caribbean, she directed guest relations and shared services for Celebrity, then worked in global product development for the Global Tour Operations group, where she enhanced and differentiated the tours operated by Royal Caribbean International, Celebrity and Azamara Club Cruises. In this job, she traveled the globe to create distinctive land experiences. She was considered the best in the business for delivering these land experiences She was loved by colleagues, vendors and guests,' Rodriguez said. Panagos is survived by her husband Rico Floyd, son Apostoli, step daughter Julia; her mother, sister and brother, all of New York; and a large extended family.

Source: Seatrade Cruise News


Genting Hong Kong appoints deputy CEO
Lim Keong Hui has been appointed deputy CEO of Genting Hong Kong. He also continues as an executive director, a role he has held since 2013. Lim, 34, is a son of chairman and executive director Tan Sri Lim Kok Thay, and a substantial shareholder.

More than a decade at Genting- Lim has served the company for more than 10 years. He was SVP business development prior to his re-designation as executive director chairman’s office following his appointment as an executive director. He had taken up the additional role of chief information officer in December 2014.

Key roles at other Genting companies - Lim is also the deputy chief executive and executive director of Genting Berhad, Genting Malaysia Berhad and Genting Plantations Berhad, all listed on the main market of Bursa Malaysia Securities Berhad. He is a member of the board of trustees of Yayasan Lim Goh Tong, a family foundation set up for charitable purposes. Earlier, Lim had an investment banking career with The Hongkong and Shanghai Banking Corporation Limited. He holds a master’s degree in international marketing management from Regent’s Business School London and a bachelor of science (honours) degree in computer science from the Queen Mary and Westfield College, University of London.

Source: Seatrade Cruise News 


VP Carlos Torres de Navarra has left Carnival
Carlos Torres de Navarra resigned from his job as VP global port and destination development for Carnival Corp. & plc. He spent 13 years at Carnival, also serving as VP commercial port operations at Carnival Cruise Line, following an earlier stint as senior director, port and destination development for Carnival Corp. & plc.

An amazing 13 years - It was an amazing 13 years where I got to work with some of the cruise industry’s brightest and skilled professionals,' Torres de Navarra told Seatrade Cruise News. He was part of teams that drove many projects to successful conclusion, including the recent redevelopment of the Long Beach Cruise Terminal. I thank Carnival for the opportunity to be part of a great organization and allowing me to grow as a professional,' Torres de Navarra added. 'While at Carnival I was fortunate to be under the leadership of Gerry Cahill, Christine Duffy and Arnold Donald where I was tasked with strategic projects and, with their respective support, we succeeded on many different levels.

Next move- Torres de Navarra said he looks forward to sharing his next move in the future. It was not immediately clear if Carnival plans to fill his position.

Chaired FCCA operations committee- Beyond his Carnival job, Torres de Navarra played an industry role, chairing the Florida-Caribbean Cruise Association's operations committee during 2018, a particularly critical time as Caribbean destinations were recovering from the unprecedented 2017 hurricanes. Before Carnival, Torres de Navarra spent six years with Royal Caribbean.

Source: Seatrade Cruise News


Glenn Wiltshire named acting director at Port Everglades
The Broward County Commission approved the appointment of Glenn Wiltshire as acting chief executive and port director of Port Everglades following the recent death of Steven Cernak. A 30-year US Coast Guard veteran, Wiltshire has served as deputy port director since 2006. Implemented innovative program-Wiltshire has successfully implemented several innovative programs to support increasing cargo, cruise and petroleum volumes. He worked closely with US Customs and Border Protection and other state and federal agencies to introduce new technology such as facial recognition, mobile and automated passport control. He also negotiated multiple long-term commercial agreements and managed capital improvements to port facilities.

Efforts led to legislative changes - As chair of the Florida Seaport Transportation and Economic Development Council Security Committee, Wiltshire led a multi-year effort that resulted in legislative changes that eliminated duplicative state security standards and separate state criminal history checks. Prior to joining Port Everglades, Wiltshire was the USCG captain of the port of New York/New Jersey, responsible for all safety, security, environmental protection and commerce operations programs in nation’s third largest port. He also held leadership positions in Washington, DC, where he oversaw marine safety, environmental regulation, strategic transportation planning and defense response efforts.

Source: Seatrade Cruise News


Holland America adds East and West sales directors
Travel industry veterans- Travel industry veterans Cathy Kusuma was appointed for the East, and Anthony Cooper for the West. Both will report to VP sales Eva Jenner. Kusuma and Cooper will help guide the divisional sales teams, including senior managers, business development managers, inside sales representatives and sales support. Cathy comes to us from one of our longest and strongest travel partner relationships, and Anthony’s expertise is well-known to those of us who have worked with him for the past seven years through our office in Sydney,' Jenner said.

Cathy Kusuma- Kusuma began her travel career with Holland America working on board in entertainment and shore excursion roles. Most recently she worked at Cruise Planners, where she was senior director of strategic partnerships and agent engagement. In that role, Kusuma managed the travel agent training programs, online agent university, in-person training events and more. She also was responsible for driving additional revenue streams through sales account management of cruise, tour, tourist board and ancillary/value-add brands. Kusuma is based in South Florida.

Anthony Cooper- Cooper brings more than 20 years of travel industry experience. For the past seven years he has been a part of the Holland America and Seabourn sales force in Australia, receiving multiple awards and acknowledgments for his sales excellence. In his latest role, Cooper managed the national account portfolio for Australia, working closely with many large consortia. He has relocated to HAL's Seattle headquarters.

Source: Seatrade Cruise News
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